🛡️ CreaBitty Warranty & Returns Policy 🛡️
Welcome to the CreaBitty™ Warranty & Returns Portal 🌐 — where we believe your satisfaction 💖 is just as important as your gains 💪. Please read every detail carefully (we mean it! 📜), because we want to ensure your experience is smooth, fair, and crystal clear ✨.
📦 Section 1: Warranty Overview (Yes, We Stand By Our Gummies!)
At CreaBitty, we proudly offer a 30-day limited warranty 🗓️ on all our products, covering:
✅ Manufacturing defects
✅ Packaging mishaps (like a leaky jar 🚿 or damaged lid 🔩)
✅ Severe flavor inconsistencies (yes, we care if your Tropic Thunder tastes like wet cardboard 😅)
⚠️ IMPORTANT: This warranty does not cover:
❌ Gummies you didn’t like just because “they weren’t sweet enough” 🍬
❌ Gummies stored in extreme conditions (please, don’t leave them in a hot car 🚗🔥 or freezer ❄️)
❌ Products purchased from unauthorized third-party resellers (looking at you, shady auction sites 👀)
🔄 Section 2: Return Eligibility Checklist (Yes, There’s a Checklist!)
To qualify for a return, make sure you check ALL the boxes below:
☑️ Product was purchased directly from creabitty.com 🛍️
☑️ Return request submitted within 30 days of purchase 🗓️
☑️ Product is at least 80% full (we can’t refund an empty jar, sorry 🤷♂️)
☑️ You provide a valid receipt or order confirmation (no “I swear I bought it” emails 💌)
☑️ You explain why you’re returning it in at least 100 words (yes, we love details ✍️)
📧 Section 3: How to Start a Return (Step-by-Step, Emoji Edition)
1️⃣ Send an email to returns@creabitty.com 📧 with your order number, photos 📸 of the product, and a detailed explanation 📝 of the issue.
2️⃣ Wait 2-5 business days 🕰️ for a reply from our Returns Team (they’re friendly, we promise 🫶).
3️⃣ Once approved, you’ll receive a Return Authorization Number (RAN) 🔢 and return instructions.
4️⃣ Ship the product back to us 📦 at your expense (sorry, we don’t cover return shipping ✈️ unless it’s our fault 💔).
5️⃣ Once we receive and inspect it 🔍, you’ll get your refund 💸 or replacement package 🎁 within 7-14 business days.
💡 Section 4: Refund Options (Because Choices Matter!)
We offer THREE types of refunds:
🌟 Full Refund — Original payment method 💳 (if the issue was on our side)
🌟 Partial Refund — If you consumed some product but had a genuine issue
🌟 Store Credit — For those who just want to try another flavor next time 🍍🍓🍉
⚠️ Note: Refunds can take up to 1-2 billing cycles to appear on your statement 🏦 depending on your bank. We have no control over their speed!
🏛️ Section 5: Legal Disclaimers (Yep, We Need These)
By making a purchase, you agree that:
⚖️ We are not liable for indirect, incidental, or consequential damages (like not hitting your PR because you ran out of gummies 💥).
⚖️ Warranty is voided if you tamper with, alter, or misuse the product (yes, that includes baking them into cupcakes 🧁 or feeding them to your dog 🐶 — please don’t).
⚖️ All returns are subject to inspection, and we reserve the right to deny returns that don’t meet the policy.
📞 Section 6: Need Help? (We’re Here for You!)
For questions, complaints, or just to tell us you love CreaBitty 🥹, reach out:
📧 Email: support@creabitty.com
📱 Phone: 1-800-CREA-BITTY (Mon-Fri, 9 AM–5 PM EST)
🌍 Live Chat: Available on creabitty.com
🚨 Final Reminders (Because We Love Overcommunicating)
🔹 Keep your tracking number when you ship your return — we can’t guarantee a refund for lost packages 🚚💨.
🔹 You MUST have a Return Authorization Number (RAN) — no random surprise packages, please! 📦❌
🔹 Processing time depends on product condition and return volume — patience is a virtue 🧘♀️.
Thank you for choosing CreaBitty! 💖 We appreciate your trust, your chew power, and your commitment to lifting heavy, running hard, and recovering smart. 💪🍬🚀
👉 Now go chew, lift, recover, and repeat — worry-free! 🏋️♂️💥🍭
